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Balkanu regards customer privacy as an important part of our relationship with our stakeholders. The following privacy policy applies to all Balkanu website users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Balkanu at (07) 4019 6200.
In order to use the Balkanu website, we may require information from you. All correspondence may also be collected and stored, including Email.
Any information collected by Balkanu is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Any details collected by Balkanu is required in order to provide you with our high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
The security of your personal information is important to us. When you enter sensitive information on our website, we encrypt that information using secure socket layer technology (SSL).
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@balkanu.com.au.
Balkanu uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details.
We may also use this information for other purposes, including promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@balkanu.com.au. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. Balkanu may at its discretion use other third parties to provide essential services on our site or for our organisation processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Balkanu does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Balkanu site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of https://www.balkanu.com.au.
If we decide to change our privacy policy, we will post those changes to this privacy statement and any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.
Help us help the Cape York community.
We respectfully acknowledge the First Nations people in the State of Queensland, we acknowledge the cultural and spiritual connection that Aboriginal people and Torres Straits Islander people have with the land and the sea.
We pay our respect to Elders past and present as well as the existing and emerging leaders who walk together in partnership on this journey.
We want to express our thanks to all our supporters, volunteers, funding organisations and all who have worked in partnership with us, standing alongside us to help achieve our mission to bring beneficial change to Cape York’s Indigenous communities.
